We want our customers to be 100% happy with our product and service and will answer any query as soon as possible. We arehere to help and available 24/7 via WhatsApp Live Chat or Email Support. Have a question? Email us at firstname.lastname@example.org or why not start a Live Chatwith one of our Customer Support team members via WhatsApp by clicking on the green Chat With Us icon on the right hand side.
WhatsApp is a service that works in connecting us with our customers. It is one of the top app's for connecting people. You can download WhatsAppfor free and it works perfectly with any provider. It matches your contacts in your mobile phone so that you can call and send photos for free and it is secured with end-to-end encryption.
We have a team of operators who are available for a Live Chat viaWhatsApp 24/7 7 days a week. It also works on your computer/laptop by simply scanning a code from your phone (go to WhatsApp Web in the menu bar of the app) to your screen. To use Live Chaton our site just click on the green Chat With Us icon on the right hand side.
Any return item must be unused, in the same condition that you received it and returned in its original packaging to be eligible for a return. To complete your return, we require a receipt or proof of purchase (online confirmation of your order). We will send you an email to notify you that we have received your returned item. Your refund will be processed straight away. Your credit will automatically be applied to your credit card or original method of payment and should be in your account on the same day.
If you haven’t received your refund contact your credit card company, it may take a short time before your refund is officially posted. If you still have not received your refund then please contact us at email@example.com where we are happy to follow up your refund. Our return policy lasts 30 days. Unfortunately we can not offer you a refund or exchange if 30 days have passed since your original purchase date. Only regular priced items can be returned and refunded. Sale items can not be returned or refunded. If you need to exchange an item for the same product than please email us at firstname.lastname@example.org and return the item to:
SuperLdN 85 Priory Heights, 2A Wynford Road, Islington, London N1 9SP, UK.
We can only replace items if they are defective or damaged. The Buyer is responsible for paying return delivery costs. We recommend using a trackable delivery service to ensure your return is delivered. If you receive a refund, the cost of return delivery will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you have any more questions about our Return Policy please send your query to email@example.com We are here to help 24/7 / 7 days a week.
We take VISA, Mastercard, Maestro, American Express and PayPal. You can either use our one-click PayPal Express Checkout or continue to card payments after filling in your contact / shipping details. We have a 4 ClickCheckout System:
1. Your Order Summary (Cart) 2. YourContact Details (Information) 3. Your Delivery Address (Shipping) 4. Checkout (Payment)
You will receive a confirmation email after your payment.
Yes, any information you provide is encrypted using the latest SSL (Secure Socket Layer) technology ensuring that your details are safe and secure. We also meet the requirements of the PCI (Payment Card Industry Data Standard) which was created to ensure organisations that process card payments prevent fraud.
Once you have added an item and are at the checkout page, a box will be right under the total amount asking you to enter the promo code. Once entered it will automatically show you the saving and the final total amount.
All SuperLdN products like accessories or cushion covers are designed, created, printedand sent from our headquarters at SuperLdN, 85 Priory Heights, 2A Wynford Road, Islington, London N1, United Kingdom where we are based. Some items are stored at our warehouse in Islington, London and will be dispatched on the same day as ordered, then Royal Mail First Class takes 3-5 days UK delivery. Support via email and Live Chat is available 24/7. All orders come with free delivery.
We will try to pack all your items in one package but for logistical reasons, items will sometimes be send out in separate packages. If you have any other questions about multi-item orders please contact us at firstname.lastname@example.org.
We are always trying to give our customers the best shopping experience possible. Any questions you may have will be answered as soon as possible.
Why not start a Live Chat with one of our Customer Support Operators via WhatsApp or send your question direct to us. Email us at email@example.com tell us how we can improve our product, website or service?