You can reach us 24/7 / 7 days a week via WhatsApp Live Chat or email us at superldn@hotmail.com

We are here to help and available to our customers 24/7 via WhatsApp Live Chat or Email Support. Start a Live Chat via WhatsApp by clicking on the green Chat With Us icon on the right hand side. 

We want our customers to be 100% happy with our product and service and will answer any query as soon as possible. 

Have a question? email us at superldn@hotmail.com

WhatsApp is a service that works in connecting us with our customers. It is one of the top app's for connecting people. 

You can download WhatsApp for free and it works perfectly with any provider. It matches your contacts in your mobile phone so that you can call and send photos for free and it is secured with end-to-end encryption. 

We have a team of operators who are available for a Live Chat via WhatsApp 24/7 7 days a week. It also works on your computer/laptop by simply scanning a code from your phone (go to WhatsApp Web in the menu bar of the app) to your screen. To use Live Chat on our site just click on the green Chat With Us icon on the right hand side.

We are based in London. United Kingdom.
SuperLdN, 85 Priory Height, 2A Wynford Road, Islington, London, N1 9SP United Kingdom.

For customer support please email us at superldn@hotmail.com or why not start a Live Chat via our 24/7 WhatsApp customer service.

Yes. You can either use our PayPal Express Checkout or continue to card payments after filling in your contact / shipping details. We have a 4 Click Checkout System:

1. Your Order Summary (Cart)
2. Your Contact Details (Information)
3. Your Delivery Address (Shipping)
4. Checkout (Payment)

You will receive a confirmation email after your payment.

Any return item must be unused, in the same condition that you received it and returned in its original packaging to be eligible for a return. To complete your return, we require a receipt or proof of purchase. We will send you an email to notify you that we have received your returned item. Your refund will be processed straight away. Your credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Usually not longer than 2 working days. 

If you haven’t received your refund contact your credit card company, it may take some time before your refund is officially posted. You may also contact your bank as there is often some processing time before a refund is posted. If you still have not received your refund then please contact us at superldn@hotmail.com where we are happy to follow up your refund. Our return policy lasts 30 days. Unfortunately we can’t offer you a refund or exchange if 30 days have passed since your original purchase. Only regular priced items can be refunded. Sale items cannot be refunded. If you need to exchange an item for the same item please email us at superldn@hotmail.com and return the item to: 

SuperLdN
85 Priory Heights, 2A Wynford Road, Islington, London N1 9SP, UK. 

We can only replace items if they are defective or damaged. The Buyer is responsible for paying return delivery costs. We recommend using a trackable delivery service to ensure your return is delivered. If you receive a refund, the cost of return delivery will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you have any more questions about our Return Policy please send your query to superldn@hotmail.com 
We are here to help 24/7 / 7 days a week. 

We take VISA, Mastercard, Maestro, American Express and PayPal. You can either use our one-click PayPal Express Checkout or continue to card payments after filling in your contact / shipping details. We have a 4 Click Checkout System:

1. Your Order Summary (Cart)
2. Your Contact Details (Information)
3. Your Delivery Address (Shipping)
4. Checkout (Payment)

You will receive a confirmation email after your payment.

We use only local eco-friendly London-based printers with a zero waste policy ( including the reduction of plastic ) so that virtually nothing ends up on any landfill sites plus reducing the co2 emission by using solar energy wherever possible. Our printers are using 7 x less water than the average printer and are saving 24 million gallons of water a week.

Once you have added an item and are at the checkout page, a box will be right under the total amount asking you to enter the promo code. Once entered it will automatically show you the saving and the final total amount.

Our London-based printers works exclusively with DTG (Direct to Garment) printing technique that is sustainable, eco-friendly and produces the best high-quality print. Our local printers are energy efficient and work with 100% eco-friendly, water-based inks that are later recycled to avoid any waist.

Mashine wash cold, inside-out, gentle cycle using a mild detergent. Wash with similar colours. It's best to hang-dry your garment for longest life. Otherwise low tumble dry. 

Cool iron, inside-out. Do not iron direct onto the printed area. Do not dry clean. Handwash is fine.

Be wary of washing and drying on a high setting especially when the garment is 100% cotton. High-temperature washes can fade and even crack the print, and a high-temperature dryer setting can shrink the garment, as well as damage the print.
We are using the best new print technoligy on all our SuperLdN garments. To keep the print colours bright and the quality of your t-shirts, sweatshirts and hoodies great for longer just follow our care instructions.

Yes, we use only local eco-friendly London-based printers with a zero waste policy (including the reduction of plastic) so that virtually nothing ends up on any landfill sites and reducing the co2 emission by using solar energy wherever possible is just another step in the right direction.

Either search for a particular product in our search box from our top menu bar or scroll down and browse our website. Once you like to order an item just put it into your shopping basket then follow our 4 Click Checkout System:

1. Your Order Summary (Cart)
2. Your Contact Details (Information)
3. Your Delivery Address (Shipping)
4. Checkout (Payment)

You will receive a confirmation email after your payment.

Our light-weight t-shirts are made of 100% 'Airlume' combed and ring-spun clean cotton. No C.O.E. Our London-based printer comb out 2.5 x more impurities than standard ring-spun cotton making our t-shirts not only the softest but also the eco-friendliest t-shirts available. Our sweatshirts are 80% Cotton and 20% Polyester. WRAP Certified. 

For all the information you need scroll down to the Footer part of our website (last paragraph) and click on the appropriate link.

To return an item please read our Refund Policy first. You can find the link in our page footer (the last paragraph on our site). Go to Privacy Policy & Refund where you can find all the infomation you need. You can sent your return to: SuperLdN, 85 Priory Heights, 2A Wynford Road, Islington, N1 9SP, London, UK where we are based. If you have any questions about our Return Policy please email us at superldn@hotmail.com

Once your order is confirmed, we regret that you can't change the delivery address.

All orders during a sale that have been reduced or bought as part of a discount promotion are final. Therefore it is not possible to return or exchange them.

Yes, click on the TRACK MY PARCEL link from the top menu bar. Enter the same email address that you gave us when you ordered the item at the checkout page and it will show you where your parcel is. In some cases tracking is not available if so please feel free to send us an email to superldn@hotmail.com and let us know. We are happy to check the delivery times and where the parcel is at any stage.

All deliveries to mainland UK are free.

We only sell in the UK where we are based.

We send out our SuperLdN clothing range and men's accessories from our SuperLdN headquarters in Islington, London, United Kingdom. Here we design, create and sent out all our SuperLdN accessories as well as design all the prints that go on our t-shirts and sweatshirts. All our garments are printed exclusively by our printer in London, United Kingdom. All our SuperLdN accessories take 2-3 days UK delivery from our headquarters in Islington, London where we are based. Items from our Gadgets Collection will come from our warehouses in Croatia, China and the USA and will take between 12-28 days UK delivery. Track My Order, Customer Support via email and LIVE CHAT is available 24/7. All orders come with free delivery.

Our eco-friendly cotton printed t-shirts and sweatshirts are printed locally at our London-based printers and take between 6-9 days delivery. Other products like our SuperLdN Accessories take 2-3 days delivery. All SuperLdN products are designed, created, printed and sent from our headquarters at SuperLdN, 85 Priory Heights, 2A Wynford Road, Islington, London N1, United Kingdom where we are based. Items from our Gadgets Collection will come from our warehouses in Croatia, China and the USA and will take between 12-28 days UK delivery. Track My Order, Customer Support via email and LIVE CHAT is available 24/7. All orders come with free delivery.

We will try to pack all your items in one package but for logistical reasons, items will sometimes be send out in separate packages. If you have any other questions about multi-item orders please contact us at superldn@hotmail.com

We are always trying to give our customers the best shopping experience possible. Any questions you may have will be answered as soon as possible. 

Why not start a Live Chat with one of our Customer Support Operators via WhatsApp or send your question direct to us. Email us at superldn@hotmail.com and tell us how we can improve our product, website or service?